Player requirements and considerations

For the best viewing experience, make sure your computer or mobile device meets the requirements listed below. Your choice of browser, player, and system configuration may also affect your playback experience, so please take time to read the considerations listed here.

Requirements

Computer or Mobile Device

Requirements

Microsoft® Windows®

  • Windows 10, Windows 8, Windows 2008 R2, Windows 2008, or Windows 7
  • Firefox®, Google Chrome, Microsoft Edge, or Internet Explorer® 8.0 and higher
  • Broadband Internet or Wi-Fi connection

Apple® Mac OS®

  • Apple Mac OS X 10.10 and higher
  • Apple Safari® 6, Firefox, or Chrome
  • Broadband Internet or Wi-Fi connection

iPad®

  • iPad (3rd generation and higher), iPad Air, iPad Air 2, or iPad Mini (1st generation and higher)
  • Apple iOS 8.0 and higher
  • Apple Mobile Safari
  • Wi-Fi or cellular data (3G or higher) connection

iPhone®/iPod®

  • iPhone 5 and higher, iPod Touch (5th generation or higher)
  • Apple iOS 8.0 and higher
  • Apple Mobile Safari
  • Mediasite Mobile App (iOS 8 and iOS 9)*
  • Wi-Fi or cellular data (3G or higher) connection

Android

  • Android 4.4 and higher
  • Chrome browser
  • Wi-Fi or cellular data (3G or higher) connection

Microsoft Surface

  • Windows 8, 8.1, or 10
  • Microsoft Edge or Internet Explorer 10.0 and higher
  • Wi-Fi connection

Linux®

  • OpenSUSE® 11.0 or Ubuntu® with the following:
    • FFmpeg plugin
    • Chromium web browser
  • Broadband Internet or Wi-Fi connection

*Use the Mediasite Mobile App, which is available for iOS 8 and iOS 9, to playback presentations on your Apple device. This app is not needed for iOS 10 and higher. You can download the FREE app from the Apple App Store.

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Considerations

Before you begin, consider the following:

  • Many web browser technologies are moving away from or limiting support for legacy plugins. As a result, only Internet Explorer supports WMV playback.
  • Playback speed control is only supported on some playback platforms, depending on the player layout, browser type and media playback element.
  • If you are unable to play the presentation, contact your Mediasite administrator to make sure that the appropriate media type is available and supported for your playback platform. Additionally, have your Mediasite administrator verify HTTP streaming is enabled on the Windows Media Server on port 80.
  • Remember to configure pop-up blockers to allow site pop-ups. Otherwise, presentations will not appear.
  • There are additional considerations when using IE browsers to playback presentations:
    • If your IE browser does not support media source extensions, you will need Adobe Flash to playback Smooth Streaming content.
    • IE requires Windows Media Player 9.0 or higher OR Microsoft Silverlight® 5 for Windows Media playback.
    • IE 8 requires Microsoft Silverlight 5 for MP4 playback.
  • If you are playing back presentations on Linux servers using Ubuntu 16.04.2 LTS, take the following into consideration:
    • HLS does not playback in Opera. The Player will use Flash instead.
    • HLS does not playback in Firefox.
  • To playback presentations on Linux, the latest versions of Firefox (v.54) and Chrome (v.59) require the VLC media player's codec.

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